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Hotel Heluan - guest reviews and rating

Total: 77%
Zimmer: 100% Sauberkeit: 97%
Personal: 57% Dienste: 53%
Essen: 73% Lage: 90%
Ruhe: 97% Preis / Leistung: 73%
  • Paula Tescu (Junges Paar), Mo 6.8.2007

    Positives

    • good location
    • beautiful room
    • good breakfast

    Negatives

    • no english speaking at reception
    • few TV stations
    Kundenbewertung: 90%

    Ausführliche Bewertung »

  • Britt Petersen (Junges Paar), Sa 28.7.2007

    Hallo,
    Positive: Great room with good breakfast.
    Negative: The personnel can't speak a word English and not even German. Also not really interested in their customers. After the stay we paid not €295,- but €575,-. Still don't have the amount back on my account... They have to pay me back!

    Positives

    • Great room with good breakfast.

    Negatives

    • The personnel can't speak a word English and not even German. Also not really interested in their customers. After the stay we paid not €295,- but €575,-. Still don't have the amount back on my account... They have to pay me back!
    Kundenbewertung: 40%

    Ausführliche Bewertung »

  • james novak (Erwachsenes Paar), So 25.3.2007

    The staff at Hotel Heluan very professional and helpful with all our needs!

    Although we were late for breakfast hours, the staff was kind enough to serve us breakfast.

    Kundenbewertung: 100%

    Ausführliche Bewertung »