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Hotel Heluan - guest reviews and rating

Show reviews by:
All (3)
Young couple (2)
Mature couple (1)

Total rating: 77%
Rooms: 100% Cleanliness: 97%
Staff: 57% Services: 53%
Dining: 73% Location: 90%
Calm: 97% Value for money: 73%

  • Paula Tescu (Young couple), Mon 6.8.2007

    Positives

    • good location
    • beautiful room
    • good breakfast

    Negatives

    • no english speaking at reception
    • few TV stations
    Guest rating: 90%

    Detailed rating »

  • Britt Petersen (Young couple), Sat 28.7.2007

    Hallo,
    Positive: Great room with good breakfast.
    Negative: The personnel can't speak a word English and not even German. Also not really interested in their customers. After the stay we paid not €295,- but €575,-. Still don't have the amount back on my account... They have to pay me back!

    Positives

    • Great room with good breakfast.

    Negatives

    • The personnel can't speak a word English and not even German. Also not really interested in their customers. After the stay we paid not €295,- but €575,-. Still don't have the amount back on my account... They have to pay me back!
    Guest rating: 40%

    Detailed rating »

  • james novak (Mature couple), Sun 25.3.2007

    The staff at Hotel Heluan very professional and helpful with all our needs!

    Although we were late for breakfast hours, the staff was kind enough to serve us breakfast.

    Guest rating: 100%

    Detailed rating »