Hotel Excelsior - guest reviews and rating

The present appearance of the hotel's building originated through the reconstruction of two spa houses - The Excelsior and The English Courtyard (Anglický Dvůr). After uniting these two historical buildings, a hotel complex with a high standard came into existence. All interesting architectonic elements were preserved during the reconstruction.

The location of the hotel is ideal, with a view of the beautiful architecture of other spa houses.

Accommodation is provided in single, double and three-bed rooms and in premium apartments. They are equipped with a satellite television, a direct dial phone and access to the Internet, as well as with a bathroom provided with a pearl bath or a shower bath. We will also welcome your four-legged pets that you bring with you. On demand, it is possible to install a cot.

By standard, all rooms are equipped with bathrooms, toilets, direct dial phones, connection to the Internet, TV sets with satellite channels with a possibility of channel selection at your own choice and radio broadcasting.

Rooms are situated in the rest zone with a view of spa architecture or of the atrium. Beds can be arranged as a twin bed or a double bed by request of the guests.

Accommodation prices include buffet breakfast.

Hotel Services

Provided that you decide to spend some time at our hotel, our hotel staff will do their best for your satisfaction.

Reception

A hotel reception service offers a wide scale of services. We will secure plane-ticket booking and entrance admission to the spa zone. We will order theatre and concert hall tickets for your entertainment trips. If you prefer sightseeing in Karlovy Vary, we will secure sightseeing tours and a qualified guide at your demand. For lovers of true adventure we prepared trips on a horseback or joy flights. The reception staff will meet all your requests or special wishes.


Secretatarial Services

If you need to have your message copied, a fax sent or a letter rewritten, our secretarial services are always available. Hotel shall arrange copying materials, rewriting messages and sending faxes in a couple of minutes. Hotel will secure translating service and e-mail box services. If you prefer privacy, you can use the Internet connection from your hotel room.

Guarded Car Park

If you travel by a car of your own or by a company car, you can use services of our guarded car park. Service staff will secure protection of your car by a camera system for the whole time of your hotel stay for 24 hours a day. A parking area capacity is 12 spaces.

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